YINK FAQ Series | Chikamu chechina
Q1: Pane waranti yemichina yandinotenga?
A1:Ehe saizvozvo.
Ese YINK Plotters uye 3D Scanners anouya aine1-gore waranti.
Nguva yewaranti inotanga kubva pazuva raunenge uchitoragamuchira muchina uye kupedzisa kuisirwa & calibration(zvichienderana neinvoice kana logistics zvinyorwa).
Munguva yewaranti nguva, kana chero kutadza kunokonzerwa nenyaya dzemhando yechigadzirwa, isu tichapakuongororwa kwemahara, mahara ekutsiva zvikamu, uye mainjiniya edu achakutungamira kure kuti upedze kugadzirisa.
Kana iwe wakatenga muchina kuburikidza nemugovera wemunharaunda, iwe unonakidzwa neimwechete waranti mutemo. Mugoveri uye YINK vachashanda pamwechete kukutsigira.
Zano:Zviri nyore-kupfeka zvikamu (senge mablades, kucheka meti / mitsetse, mabhandi, nezvimwewo) zvinoonekwa sezvinowanzo dyiwa uyehazvina kuvharwanekutsiviwa kwemahara. Nekudaro, isu tinochengeta zvikamu izvi mustock neakajeka rondedzero yemitengo, saka unogona kuzviodha chero nguva.
Warranty coverage inosanganisira:
1.Mainboard, magetsi, motors, kamera, mafeni, touch screen uye mamwe makuru emagetsi ekudzora maitiro.
2.Abnormal issues dzirikuitika underkushandiswa kwakajairika, zvakaita se:
a.Auto-positioning isiri kushanda
b.Muchina haugone kutanga
c.Kusakwanisa kubatanidza kunetiweki kana kuverenga mafaera/kucheka nemazvo, nezvimwe.
Mamiriro asina kuvharwa newaranti yemahara:
1.Consumables:Kupfeka kwechisikigo kwemashizha, kucheka mitsetse, mabhandi, pinch rollers, nezvimwe.
2.Kukuvadza kuri pachena kwevanhu:kukanganisa nezvinhu zvinorema, kudonhedza muchina, kukuvara kwemvura, nezvimwe.
3.Serious kushandiswa kusina kunaka, semuyenzaniso:
a.Unstable voltage kana kusadzika muchina sezvinodiwa
b.Kubvarura nzvimbo huru dzefirimu zvakananga pamushini, zvichikonzera static yakasimba uye kupisa bhodhi
c.Kugadzirisa matunhu pasina mvumo kana kushandisa zvisiri zvepakutanga / zvisingaenderani zvikamu
Mukuwedzera, kana mushure mekutengesa nyaya dzinokonzerwa nekushanda kusina kururama, sekuchinja maparamendi zvisina tsarukano, dendere risiri / marongero, kutsauka kwefirimu, nezvimwewo, isu tichangopa mahara kutungamira kure uye kukubatsira kugadzirisa zvese kuti zvidzokere kune zvakajairika.
Kana zvakakomba kusashanda zvisina kunaka kunotungamirirahardware kukanganisa(semuenzaniso, kusagadzika kwenguva yakareba kana kubvarura firimu pamushini kunokonzera static discharge kupisa mainboard), izvi ndizvo.isina kuvharwa newaranti yemahara. Asi isu tichiri kukubatsira iwe kudzoreredza kugadzirwa nekukurumidza sezvinobvira kuburikidzaspare parts pamutengo + technical support.
Q2: Chii chandinofanira kuita kana muchina wacho uine dambudziko panguva yewaranti?
A2:Kana kukanganisa kukaitika, danho rekutanga ndere:usatya.Rekodha nyaya yacho, wobva wabata injinjini yedu.Tinokurudzira kutevera matanho ari pasi apa:
Gadzirira ruzivo
1.Tora akati wandeimapikicha akajeka kana vhidhiyo pfupikuratidza dambudziko.
2.Nyora pasimuchina muenzaniso(semuenzaniso: YK-901X / 903X / 905X / T00X / scanner modhi).
3.Tora mufananidzo wenameplatekana kunyora pasiserial nhamba (SN).
4..Tsanangura muchidimbu:
a. Pakatanga dambudziko
b. Ndeipi operation yawanga uchiita dambudziko risati raitika
Bata mushure mekutengesa rutsigiro
1.Muboka rako rebasa rekutengesa-shure, bata injiniya wako akazvitsaurira. Kana kuti taura nemumiririri wako wekutengesa uye uvakumbire kuti vakubatsire kukuwedzera kune boka rebasa rekutengesa.
2.Tumira vhidhiyo, mapikicha uye tsananguro pamwe chete muboka.
Remote kuongororwa nainjiniya
Injiniya wedu achashandisakufona kwevhidhiyo, kure kure desktop kana kufona kwezwikukubatsira kuongorora dambudziko nhanho nhanho:
a. Inyaya yekuseta software here?
b. Inyaya yeoparesheni here?
c. Kana kuti chimwe chikamu chakakuvadzwa here?
Kugadzirisa kana kutsiva
1.Kana iri software/parameter nyaya:
Injiniya inogadzirisa marongero ari kure. Muzviitiko zvakawanda, muchina unogona kudzorerwa ipapo ipapo.
2.Kana iri hardware quality nyaya:
a. Tichadarotumira zvinotsiva maharazvichibva pakuongororwa.
b. Injiniya inokutungamira iwe kure kuti ungatsiva sei zvikamu.
c. Kana paine mugoveri wepanzvimbo munharaunda yako, vanogonawo kupa rubatsiro rwepa-saiti zvinoenderana nemutemo webasa renzvimbo.
Chiyeuchidzo chakanaka:Munguva yewaranti,usabvisa kana kugadzirisaiyo mainboard, magetsi emagetsi kana zvimwe zvikamu zvakakosha uri wega. Izvi zvinogona kukonzera kukuvara kwechipiri uye kukanganisa waranti yako. Kana usina chokwadi nezve chero oparesheni, ndapota bvunza injinjini yedu kutanga.
Ko kana ndikawana kukuvara kwekutumira kana ndagamuchira muchina?
Kana iwe ukaona kukanganisa kwakakonzerwa panguva yekufambisa, ndapotachengeta humbowo hwese uye ubate isu nekukurumidza:
Kana unboxing, edzarekodha vhidhiyo pfupi yeunboxing. Kana iwe ukaona chero kukuvara kuri pachena pabhokisi rekunze kana muchina pachawo, tora mifananidzo yakajeka kamwechete.
Keepzvese zvekurongedza uye crate yemapuranga. Usakurumidza kuirasa.
Mukati24 maawa, taura nemumiririri wako wekutengesa kana mushure mekutengesa boka uye tumira:
a.The logistics waybill
b.Mapikicha ekunze bhokisi / mukati kurongedza
c.Mapikicha kana mavhidhiyo anoratidzakukuvara kwakadzama pamushini
Isu tichabatana nekambani yezvigadzirwa uye, zvichibva pane kukuvara chaiko, tosarudza kuti todiitumirazve zvikamukanakutsiva zvimwe zvikamu.
Mushure mekutengesa sevhisi kune vatengi vekunze
YINK yakatarisana nemusika wepasi rose, uye yedu mushure mekutengesa system yakagadzirirwa kunyanya vashandisi vekunze:
1.All machines inotsigirakure kuongororwa uye kutsigirwakuburikidza neWhatsApp, WeChat, misangano yevhidhiyo, nezvimwe.
2.Kana pane YINK muparidzi munyika yako / nzvimbo, unogonakuwana rubatsiro rwenzvimbo yekutanga.
3.Key spare parts inogona kutumirwa neinternational express / air transportkuderedza nguva yakawanda sezvinobvira.
Saka vashandisi vekunze havafanirwe kunetseka nezve chinhambwe chinokanganisa mushure mekutengesa sevhisi.
Kana iwe uchida kuziva rumwe ruzivo, inzwa wakasunungukatumira fomu rekubvunza pawebhusaiti yedu kana kutitumira meseji paWhatsAppkutaura nechikwata chedu.
Nguva yekutumira: Nov-14-2025
